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UAE SMEs lose 23% productivity annually to manual processes — McKinsey 2024 GCC digital economy projected at $1 trillion by 2030 — UAE Vision 2031 68% of GCC enterprises still rely on legacy PABX and manual call routing AI chatbot adoption in MENA: 34% YoY growth — Gartner 2025 ERP integration reduces operational costs by 22% on average — SAP GCC Report Arabic NLP accuracy now exceeds 94% — EyesOn AI Lab benchmarks UAE SMEs lose 23% productivity annually to manual processes — McKinsey 2024 GCC digital economy projected at $1 trillion by 2030 — UAE Vision 2031 68% of GCC enterprises still rely on legacy PABX and manual call routing AI chatbot adoption in MENA: 34% YoY growth — Gartner 2025 ERP integration reduces operational costs by 22% on average — SAP GCC Report Arabic NLP accuracy now exceeds 94% — EyesOn AI Lab benchmarks
Dubai-Based · AI & Automation · Since 2011

Modernise Your
Legacy Systems.
Grow the Gulf.

Turnkey AI, automation, and digitalisation for UAE and GCC businesses still running on manual processes, ageing PABX, and disconnected ERPs. We bridge the gap — fast.

13+
Years in UAE
300+
Automations delivered
6 GCC
Countries served
48h
Average go-live
Live Automation Flow
RUNNING
Legacy PABX / Call Centre
Inbound calls routed through 2019-era Panasonic PBX. Manual transfer, no CRM data.
✓ Assessed
AI Chatbot Layer
Arabic/English NLP model handles 70% of tier-1 queries. Integrates WhatsApp & web.
⬤ Deploying
ERP Integration Bridge
SAP / Oracle / Odoo connectors sync customer data in real time. Zero re-keying.
◯ Queued
Analytics Dashboard
Live KPI dashboards for management. Arabic-language reporting. Mobile-ready.
◯ Queued
AI chatbot processing 847 conversations this hour
68%
GCC Orgs still on legacy systems
// Gartner MENA 2024
$1T
GCC digital economy by 2030
// UAE Vision 2031
23%
Productivity lost to manual work
// McKinsey GCC 2024
48h
Average EyesOn go-live time
// EyesOn delivery SLA

The Gulf is running on
decade-old infrastructure

The UAE and GCC are among the world's wealthiest economies — yet the majority of SMEs and mid-market enterprises still rely on manual processes, disconnected systems, and PABX phone infrastructure built before the smartphone era.

EU and US competitors have already automated these workflows. EyesOn Automation delivers the same capability — tailored for Arabic operations, UAE data residency laws, and GCC business culture — in weeks, not years.

34%
AI adoption in MENA vs 71% globally
// Gartner 2025
AED 2.3B
Lost annually to manual data entry in UAE
// Dubai Chamber 2024
82%
UAE boards now mandate digitalisation plans
// UAE Digital Economy Council
4.2×
ROI for SMEs that automate core processes
// Deloitte GCC SME Report
Capability Gap — GCC vs Global Benchmark
CAPABILITY
GCC AVG
WITH EYESON
AI-powered customer service
✗ 12%
✓ Full
ERP + CRM real-time sync
✗ 29%
✓ Full
PABX → Cloud call centre
✗ 18%
✓ Full
Arabic NLP chatbot
✗ 8%
✓ Full
Predictive analytics dashboards
✗ 21%
✓ Full
Process automation (RPA)
✗ 15%
✓ Full
Document digitisation & OCR
✗ 33%
✓ Full
UAE data residency compliant
✗ Varies
✓ Always

Everything your business needs
to digitalise

From a single chatbot to a full ERP migration — we deliver as a turnkey partner, not a consulting project that runs forever.

PABX Modernisation & Cloud Call Centre

Replace ageing Panasonic, Avaya, or Cisco PBX with cloud-native call centre infrastructure. IVR, skills-based routing, call recording, WhatsApp integration, and real-time supervisor dashboards — all in Arabic.

Cloud PBX IVR / IVA WhatsApp API Arabic Voice CRM CTI
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AI Chatbot & Virtual Agent

Dual-language (Arabic / English) AI assistants for customer service, HR helpdesk, and internal knowledge management. Trained on your business data. Deployed on web, WhatsApp, Teams, and mobile — live in 48 hours.

GPT / Llama Arabic NLP RAG / Knowledge Base WhatsApp API
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ERP Automation & System Integration

Connect SAP, Oracle, Odoo, Microsoft Dynamics, or custom-built ERP systems. Automated data flows eliminate duplicate entry. We specialise in UAE government and semi-government system integrations including AMER, TAMM, and SALAMA.

SAP Oracle Odoo MS Dynamics REST / SOAP
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AI Analytics & Business Intelligence

Machine learning models for demand forecasting, churn prediction, and inventory optimisation. Executive dashboards in Arabic and English with mobile access. Connects to your existing data warehouse or we build one.

ML Forecasting Power BI Python / Spark Arabic Reporting
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Robotic Process Automation (RPA)

Software robots that handle repetitive back-office tasks: invoice processing, payroll reconciliation, regulatory filings (MoF, MoHRE), and email triage — with full audit trails for UAE compliance requirements.

UiPath Automation Anywhere Power Automate OCR Audit Trail
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Document Digitalisation & OCR

Convert paper archives, Arabic PDFs, and scanned forms into searchable, structured data. Smart document classification routes files automatically. PDPL-compliant storage with UAE data residency.

Arabic OCR Document AI SharePoint PDPL Compliant
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From first call to live system
in four steps

No endless consulting cycles. We assess, scope, build, and hand over — with full training and local support in Dubai.

01

Discovery Call

45-minute call with your ops or IT lead. We map your current systems, manual touchpoints, and business outcomes. Zero preparation needed.

02

Scope & Fixed Quote

We deliver a fixed-price proposal within 48 hours. No hourly billing, no scope creep. AED-denominated with clear deliverables and timeline.

03

Build & Integrate

Our Dubai-based engineers build, configure, and integrate. We work with your existing systems — no rip-and-replace unless you want it.

04

Go Live & Support

Handover with full Arabic/English training. 90-day hypercare support included. Ongoing managed service available from AED 1,200/month.

Built for every sector in the GCC

Our solutions come pre-configured for UAE regulatory and operational context. No generic templates.

Banking & Financial Services

CBUAE-compliant automation for KYC, onboarding, and regulatory reporting. Arabic chatbots for retail banking support.

CBUAE Aligned

Real Estate & Property

Automated tenant onboarding, RERA filing workflows, and AI chatbots handling property enquiries in Arabic and English.

RERA Ready

Healthcare

DHA/SEHA-compatible patient appointment bots, EMR integration, and administrative automation. Arabic-first design.

DHA Aligned

Retail & E-Commerce

WhatsApp commerce bots, inventory sync with POS systems, and AI-driven customer service reducing WISMO calls by 60%.

WhatsApp Commerce

Logistics & Supply Chain

End-to-end shipment tracking automation, customs documentation, and AI demand forecasting for UAE free zones.

Free Zone Ready

Government & Semi-Gov

Document management automation, citizen service bots, and AMER/TAMM system integrations for UAE government entities.

UAE Gov Integrated

Education

Student enquiry bots for universities and private schools, Arabic LMS integrations, and administrative process automation.

KHDA Aligned

Energy & Utilities

Field service automation, predictive maintenance alerts, and OT/SCADA data integration for oil, gas, and utilities.

OT/SCADA

What automation
actually delivers

Real outcomes from UAE and GCC organisations that replaced manual processes with EyesOn Automation.

73%
reduction in inbound call volume after AI chatbot deployment
The bot handles our top 50 FAQs in both Arabic and English. Our call centre team now only handles complex cases. Response times dropped from 8 minutes to under 30 seconds.
KH
Khalid H.
Head of Customer Operations · Regional Retail Group, Dubai
AED 1.2M
annual saving from ERP automation and manual process elimination
We were re-keying the same invoice data into three systems. EyesOn built a single integration layer in three weeks. Our finance team went from 22 hours a week of manual work to two hours of exception handling.
SN
Sara N.
CFO · Mid-market Construction Group, Abu Dhabi
4 weeks
from legacy PABX to fully operational cloud call centre
We had a 2009 Panasonic PBX with no reporting and no CRM integration. The new system shows us real-time queue data, agent performance, and caller history. Management finally has visibility.
AM
Ahmed M.
IT Director · Healthcare Group, Sharjah

See your processes
automated live

A 45-minute online demo where we walk through your current systems and show exactly how EyesOn Automation would transform them. No slides. No sales pitch. Just a live technical walkthrough.

Live demonstration using your industry and business type
Indicative pricing and timeline within 48 hours
Arabic or English — your choice
No commitment. No pressure. Cancel any time.
Dubai team available same-day for urgent requirements
All data handled under UAE PDPL (Federal Decree-Law No. 45/2021). Your information is never shared or used for marketing without consent.
+971 50 111 8400 (WhatsApp available)
automation@eyeson.ae

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+971 50 111 8400